Master of Arts, Professional Communications, Royal Roads University
Expertise in: crisis and risk communications, issues management, strategic communications, media relations, media training and coaching
Sectors: government, emergency services, education, agriculture, not for profit
For over 15 years, Benjamin served a variety of Alberta communities (First Nations communities, High Level, High Prairie, Saddle Lake, Olds, Banff, Cochrane, Three Hills, the City of Calgary) as an EMT and Advanced Life Support Paramedic. During his time with the City of Calgary Emergency Medical Services, Benjamin held the role of Public Education Officer (2004 – 2007) – where he authoured/issued over 150 media releases and conducted over 180 media interviews each year.
After completing his Masters Degree of Professional Communications, Benjamin returned to the City of Calgary in a newly created role, Supervisor, Crisis Communications. He rebuilt the City’s crisis communication plan, formed a crisis communications team of 84 professional communicators, and fostered critical relationships with external stakeholders. Engaging with his creative and innovative nature, Benjamin helped form the city’s new public relations and crisis team which was accountable for corporate media relations, social media, crisis and issues management.
Benjamin played critical communication leadership roles during Canada’s two largest and costliest natural disasters: 2013 Calgary Flood & 2016 Fort McMurray wildfires. Acknowledgement for his contributions were received from both Prime Minister Brian Mulroney and Prime Minister Justin Trudeau. These two unprecedented events have afforded Benjamin unique communication experience and perspective in responding to disaster events and engaging with multiple stakeholder groups and levels of government.
Benjamin was called as an expert communication witness at the Elliott Lake mall collapse public inquiry hearing, participated in a DRDC research project: Expert Round Table of Social Media in Emergency Management, and has traveled across the country sharing his experiences with municipalities, schools, and organizations.
With a drive for continuous learning, Benjamin immerses himself in the classroom environment where he doesnt’ think of himself as a teacher but rather a facilitator of the exchange of information. He finds that through teaching others, he continues to be challenged and learns. Benjamin teaches Issues Management, Risk, and Crisis Communications at Mount Royal University in Calgary, Alberta – part of the bachelor of public relations program. He also teaches Risk and Crisis Communication in the School of Humanitarian Studies at Royal Roads University in Sooke, British Columbia. This graduate level course is offered through the school of humanitarian studies and welcomes participants from the Master of Arts in Emergency Management, International Peace-building, and Interdisciplinary studies.
Bachelor of Arts, Political Science, Western University
Expertise in: crisis and risk communications, issues management, media relations, strategic communications, executive coaching, government relations
Sectors: government, airline, oil & gas, cannabis, agriculture
Jeff Angel has an extensive background in crisis communications, corporate communications, public relations, stakeholder engagement, marketing and brand positioning.
A graduate of the University of Western Ontario (Western), he has held a number of executive positions in his career including Senior Vice President Communications, The Americas, for British Airways, where he was responsible for the North American crisis response to the crash of Concorde and the subsequent relaunch and international press conference at New York’s John F. Kennedy airport, viewed by over 500 million people worldwide. Mr. Angel has also worked with various Fortune 500 companies including; Westjet, Canadian Airlines, Trans Canada, Enbridge, Shell, 3M, the Edmonton Oilers and also with various levels of governments including the Canadian federal government, eight Canadian provincial governments, the Cities of Calgary and Edmonton, the United Kingdom’s Office of Fair Trading (OFT), the European Union (EU), the U.S. Department of Transportation (USDOT), the New York City Mayor’s Office and the Port Authority of New York and New Jersey. He was also Chairman of the North American Airline Public Relations Association.
Bachelor of Arts, Communications, Athabasca University
Advanced Diploma, Public Relations, Humber College
Expertise in: strategic communication planning, crisis communications, marketing, brand development, media relations
Sectors: government, not for profit, agriculture, finance, education
Katie has a passion for connecting people. It is her mission to share her talents in order to help others succeed.
As a graduate of the PR program at Guelph-Humber in ’08, and subsequent communications through Athabasca University, Katie was able to turn her vision into tangible results for others using her skills, creativity, and strategic approach to brand and reputation management, business development, and election campaigns.
Katie started her career working for a Member of Parliament in Toronto, ON and quickly grew her client base and connections by creating successful strategies for all levels of government. Since then, she has helped hundreds of people in government, non-profit, and public sector industries turn their visions into strategies for success.
Her methods, strategies, and tactics are available through 1:1 consulting, online learning, in-house training, and conferences. She has total conviction that the traditional way of creating communications strategies is continuously morphing and one must constantly be on a path of re-creation & innovation; no identity is set in stone.
Carrying the drive to help people over to my personal life, Katie is an active community volunteer. Serving others is a key value for her and she demonstrates that through her work with non-profits and charitable organizations.
Katie is a crusader of authenticity both personally and professionally. She is currently working on her first book to discuss and dissect the impact of Military-related PTSD and its effects on immediate family members.