On May 21, 2020 we had the opportunity for a "virtual coffee" with Dr. Rob Britton. Dr. Britton spent almost his entire working career in the crisis-prone airline industry; he became head of advertising and marketing planning at American Airlines two weeks after the “9/11” terrorist...
Why were people hoarding toilet paper during COVID-19 Many things and communication about the COVID-19 pandemic has been confusing to me. Wear a mask, don't wear a mask. Stay 2M apart, stay 3M apart. Communication from trusted organizations has been mixed with an abundance of misinformation. One...
My Coffee chat with Dr. Vincent Covello, Dr. Randall Hyer, and Stephan Margolis On May 14, 2020 I had the opportunity to share a virtual coffee chat with my friend, mentor, and advisor, Dr. Vincent Covello. He was accompanied by his colleagues Dr. Randall Hyer and...
Grateful for the opportunity to participate in a Telephone Town Hall hosted by the Alberta Counsel. In this town hall, we explored municipal communications through: PLANNING FOR THE NEW NORMAL, Thank you to Benjamin Morgan, Doug Downs, of JGR Communications and Jackie Sargent. If you...
We were grateful for the opportunity to chat about "How to Craft Your Message During Crisis" with Bart Egnal of the Humphrey Group. https://soundcloud.com/inspirepodcast/s2-e18-how-to-craft-your-crisis-communication/s-COEnmkGXgqW?utm_medium=social&utm_source=linkedin.company&utm_campaign=postfity&utm_content=postfity394e3...
Self-care: more than wearing a mask. More so then ever, there is plenty of dialogue surrounding how to protect one self - from COVID-19. From the wear a mask - don't wear a mask controversy to mad panic to stockpiling toilet paper, to public social media...
We can help. Just ask. At no cost. We now have some flexibility in our work load. If you or your organization are feeling stuck - stuck with messaging, stuck with which questions to ask, stuck with which objective to tackle next, please reach out...
Dr. Bonnie Henry; you are my new hero. Jeff Angel Principal at the Centre for Crisis and Risk Communications and President Angel & Associates Firstly, a shout out to all public health officers that have done a herculean job throughout the novel corona virus outbreak (Covid-19) here in...
Communicating: COVID-19 It is hard to open any social platform or tune into any news broadcast these days without hearing, seeing, or reading something about COVID-19 (Coronavirus). This topic, much like the virus itself, seems to be spreading at a rapid and somewhat alarming rate. There is...
Urgently needed in 2020: Empathy and value By Jeff Angel, Principal, Centre for Crisis & Risk Communications The beginning of March is fast approaching in Canada and conflict reigns throughout the land. Started by Wet’suwet’en Hereditary Chiefs opposed to the Coastal GasLink pipeline in B.C., protests in...
