Crisis Communication Plan Checklist

Does your organization have a Crisis Communication Plan?

If you have a Crisis Communication, does it support and/or follow an Emergency Response Plan and/or Business Continuity Plan?

Does you Crisis Communication include identified "emergency" levels?

Is your Crisis Communication Plan and Crisis Communication Team activation process identified and understood?

Does your organization's Crisis Communication Plan address identified key areas of risk?

When was the last time your Crisis Communication Plan was updated?

Who within your organization is accountable and/or responsible for your Crisis Communication Plan?

Does your Crisis Communication Plan clearly identify functions, roles and responsibilities?

Is everyone who has a role within your Crisis Communication Plan aware that they have a role?

Does your Crisis Communication Plan include easily accessible and user-friendly role & responsibility guides?

Does your Crisis Communication Plan include easily accessible and user-friendly role & responsibility checklists?

Is your Crisis Communication Plan accessible?

Does your Crisis Communication identify stakeholders (audiences)?

Does your Crisis Communication Plan include a list of our communication channels?

Does your Crisis Communication Plan include a directory of your Crisis Communication Team Members?

Does your Crisis Communication Plan include a directory of key people and business units within your organization?

Does your Crisis Communication Plan include a directory for organizations and companies outside of yours that may need to notify or that may be able to support you?

When was the last time your organization conducted a tabletop exercise to "test" your Crisis Communication Plan?

When was the last time your organization conducted a functional exercise?

Do you have an "agency of record" to support you with your Crisis Communication program?