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Special Edition of Crisis ‘n’ Coffee

Join us Thursday May 14, 2020 at 3:00 EST for a special of edition of Crisis ‘n’ Coffee. We are thrilled to welcome two of the world-leading health and pandemic experts Dr. Vincent Covello and Dr. Randall Hyer to Crisis ‘n’ Coffee. Follow this link Register now and

Thank you for all of the questions – at this point we have accepted as many as possible. Dr. Covello and Dr. Randall biographies are below.

Thank you for your overwhelming response. We have accepted as many questions as possible.

Dr. Vincent Covello

Dr. Randall Hyer

Dr. Vincent T. Covello, is the founder and Director of the Center for Risk Communication and the Senior Advisor at the Centre for Crisis & Risk Communication. He is a nationally and internationally recognized trainer, researcher, consultant, and expert in crisis, conflict, change and risk communications. Over the past twenty-five years, he has held numerous positions in academia and government, including Associate Professor of Environmental Sciences and Clinical Medicine at Columbia University. Prior to his joining the faculty at Columbia, Dr. Covello was a senior scientist at the White House Council on Environmental Quality in Washington, D.C., a Study Director at the National Research Council/National Academy of Sciences and the Director of the Risk Assessment Program at the National Science Foundation.


Dr. Covello received his doctorate from Columbia University and his B.A. with honors and M.A. from Cambridge University in England. He is on the editorial board of several journals and is the Past President of the Society for Risk analysis, a professional association with over 2,500 members. Dr. Covello has authored or edited over 25 books and over 75 published articles on risk assessment, management, and communication.

Randall N. Hyer, M.D., Ph.D., M.P.H. graduated with distinction from the US Naval Academy, and served 12 years on active duty in the US Navy. After earning his medical degree from Duke University, Dr. Hyer served as the 40th Winter-Over Medical Officer and Assistant Officer-in-Charge with Operation DEEP FREEZE at McMurdo and South Pole Stations in Antarctica. Dr. Hyer has also earned the D.Phil. (Ph.D.) from Oxford, studying the molecular genetics of juvenile diabetes and helped determine the role of the insulin gene in disease susceptibility. In 1994, the National Institutes of Health awarded Dr. Hyer the “NIH Outstanding Research Award for Clinical Trainees”. Trained in public health at Walter Reed Hospital and Harvard University, Commander Hyer supported four major military operations in the European, African, and southwest Asian theatres to include service as Chief Public Health Advisor for the Kosovo operations and Deputy Surgeon for the Mozambique flood relief operations. Dr. Hyer then spent four years at the World Health Organization (WHO) in Geneva as the first WHO Civil Military Liaison Officer and served as part of the WHO’s outbreak response team to deadly outbreaks like anthrax, SARS and avian influenza as well as having organized missions during the 2005 Tsunami response. His experiences with the media in outbreaks and emergencies led him to co-author the popular WHO handbook, Effective Media Communication during Public Health Emergencies. Appointed a US Congressional Fellow for Senator Pete V. Domenici (R.-NM), he helped introduce legislation to safeguard genetic privacy that eventually became the Genetic Information Non-discrimination Act (GINA) of 2008. In 2005, Dr. Hyer joined Merck Vaccine Division in Global Medical Affairs and Policy. His focus has been the human papilloma virus (HPV) vaccine. In 2009, he was transferred to MSD in Tokyo, Japan.

Feel free to drop in. Crisis ‘n’ Coffee: Do you have a question, need some support, have some lessons learned to share, or just need a time out? Join us for a drop-in virtual coffee chat on Thursdays at 3:00 EST / 1:00 MST. friends, colleagues, professional communicators, emergency managers, administrators… all are welcome. No registration required, simply… drop in: To help with Zoom security, a one-time registration is required.

Communicating during a health crisis webinar:

Communicating during a health crisis webinar: Wednesday April 15th, 2020 1:00 pm EST / 11:00 am MT:

Wednesday April 22nd, 2020 1:00 pm EST / 11:00 MT: