About Us

The Centre for Crisis & Risk Communications (CCRC), is based in Calgary, Alberta with offices in Vancouver, Toronto, New York, and Manchester. The CCRC is a leader in crisis and risk communications. The CCRC is driven by the science and research of our senior advisor, Dr. Vincent Covello on how the brain responds to high stress crisis, high concern, and change environments.

His research-proven methods, formulas, and tools were used by Mayor Rudolph Giuliani in his communication response during the 911 terror attacks in New York and by the World Health Organization’s (WHO) in their response to the outbreak of Ebola in Africa.

Utilizing these tools and formulas, the CCRC prepares organizations for their next crisis by: conducting vulnerability audits, writing and executing crisis communication plans, providing training (crisis and media) and strategic communication counsel.

Partnerships and Associations

The Centre for Crisis & Risk Communications is supported by an advisory board including Dr. Covello, and other leading academics and professionals in the crisis communications field. At the CCRC, we are passionate about preparedness and are here to support your organization 24 hours per day, 7 days a week.

Vision, Mission & Values

OUR VISION

Every organization is fully prepared to respond effectively to a crisis.

OUR MISSION

Providing research-based and results-driven communications expertise and tools to help organizations prepare for and respond to a crisis.

OUR VALUES

Transparency, Passion, Safety, Reputation, Professionalism, Collaboration, Learning/Research, Integrity.

Our Client’s Say

Ongoing Learning
This experience was engaging, informative, and useful. The things I have learned will help me in my future career within crisis communications.
Learning Workshop
The practical tools and case studies in the workshop were most helpful. I really enjoyed the participatory style and small group conversations.
Quick Support
Our event took us by surprise. The CCRC provided immediate, no questions counsel by phone which provided us reassurance that we were on the right track. Their follow up support was so helpful. We are now looking to them to help with ongoing crisis planning.