RESPONSE SOLUTIONS

We love sharing our knowledge, experience, and passion for crisis and risk communications. We have worked with several organizations providing crisis and risk communication training and coaching. From communication team members, to leadership and executive teams, we share science-based and research proven methodologies that can support your organization during high-stress, high-concern situations.

We will customize a program for your organization, providing the right training to the right people to do the right job!

With an abundance of expertise at our fingertips, the CCRC offers additional training in crisis supportive functions such as media relations, social media, and internal communications training.

Within our partnership of networked organizations, we can further support you with a full suite of public relations, marketing, and digital service offerings.

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COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS

Here is the great news, during high-stress and high-concern situations, you do not have to be alone. Through our crisis and risk communication planning processes, we would have discussed the importance of partnerships and helped your organization brainstorm who might be valuable partners for you.

We also have your back. The CCRC team is available 24 hours a day, 365 days a year and is accessible by calling 1.888.297.6055. Our team can support you virtually, or in person (recognizing time and travel restrictions). Ask us about retainer agreements. 
Emergency Operations Centre support, message creation, social media and media monitoring, social media posting, media relations, coaching, video work, plus so much more – we have even designed and had built 8 X 12’ roadside signs – are services that we support you with during an event.
*Note: when we work with an organization, our role is to provide the best advice possible based on risk and crisis communications science and research. The organization’s decision-maker is ultimately responsible for the approvals and the outcome of any communication approach or tactic.
The Centre for Crisis & Risk Communication was honoured and pleased to support the Stoney Nakoda Nation with their COVID-19 risk communication. Their efforts, supported by an incredible community, was recognized by the International Association of Emergency Managers – Canada, Community Preparedness Award.
Read the news story by the Calgary Herald, here.

EVENT & EXERCISE AUDITS

The most successful crisis communication programs remain in a state of regular evolution. Actual events, tabletop, and functional exercises always present the opportunity to identify program strengths and areas of growth.

The CCRC team can conduct a thorough audit of your event and/or exercise to help you identify strengths and areas of opportunity.

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Contact Us for Crisis Support


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