No organizations are off limits for cyber predators. Private companies, post-secondary institutes, and most recently, as reported by CBC news, health care systems, with 3 Ontario hospitals falling prey to \”cyber pirates\”.
Cybersecurity Ventures predicts that \”cybercrime will cost the world in excess of $6 trillion annually by 2021, up from $3 trillion in 2015.\”
IT security infrastructure and processes is critically important, as is, your crisis communication plan. Does your plan currently include messaging for cybercrime events impacting your organization and your key stakeholders? It should and the Centre for Crisis & Risk Communications can help.
Although during a cybercrime event your organization is the victim, your stakeholders will look to you to demonstrate what you have done to protect their information and what you are doing to fix the situation. Strong messaging can help bolster your organization\’s reputation despite the specifics of the crime.
\”People want to know that you care, before they care what you know\”