Our Team

Benjamin Morgan

Benjamin Morgan

Principal & Managing Director (Calgary, Alberta)

Benjamin is one of Canada's leading crisis & risk communication practitioners. He has led mutliple teams through numerous disaster and crises, including Canada's two costliest natural disasters and largest peace-time evacuation events (2013 Calgary floods & 2016 Fort McMurray wildfire). He is associate faculty at Royal Roads University where he teaches crisis and risk communications.

Jeff Angel

Jeff Angel

Principal (Calgary, Alberta)

Jeff Angel has an extensive background in crisis communications, corporate communications, public relations, stakeholder engagement, marketing and brand positioning. He has held a number of executive positions in his career including Senior Vice President Communications, The Americas, for British Airways, where he was responsible for the North American crisis response to the crash of Concorde and the subsequent relaunch and international press conference at New York’s John F. Kennedy airport, viewed by over 500 million people worldwide. He has worked with various Fortune 500 companies including; Westjet, Canadian Airlines, Trans Canada, Enbridge, Shell, 3M, the Edmonton Oilers and also with various levels of governments.

Jeff Chatterton

Jeff Chatterton

Senior Director (Toronto, Ontario)

Jeff is an expert in high-stakes and crisis communications. He calms upset stakeholders, builds trust and helps his clients return to profitability. This means, he works with good companies that need help telling the truth, in order to end negative headlines and erase bad publicity. Jeff is a co-author of Leaders Under Fire, the CEO's Surivival Guide to Navigating Corporate Crisis.

Shafiq Jamal

Shafiq Jamal

Senior Director (Vancouver, British Columbia)

With over 25 years’ experience in the corporate sector, Shafiq has garnered extensive experience in crisis, issues, and reputational risk management. He has worked with clients on crisis planning and preparedness, crisis and earned media training, crisis communications strategy and execution, reputation recovery, real-time hands-on and virtual situation room support, cybersecurity issues and threats, business continuity, as well as disaster preparedness and recovery.

Diana Fung

Diana Fung

Senior Associate (Los Angeles, California)

Diana is a versatile communications professional with over twenty-five years of international public relations experience at major PR agencies and corporations where she managed global corporate communications programs, campaigns and product launches. Diana As Head of Communications for British Airways, North America, one of the world’s largest international airlines, she was responsible for overseeing corporate communications for the airline’s most important market during one of the industry’s most challenging periods, pre and post- 9/11. At BA, Diana managed worldwide campaigns including Concorde’s Farewell Tour in North America, culminating in the worldwide press conference from New York’s John F. Kennedy Airport the morning of the final flight. The event garnered front-page coverage across the continent, and was viewed in over 180 countries by more than half a billion people.

Amanda Coleman

Amanda Coleman

Senior Associate (Manchester, United Kingdom)

Amanda a senior associate with the Centre for Crisis & Risk Communications. She is also the director of the crisis communication consultancy, Amanda Coleman Communication Ltd. She is based in the United Kingdom and has extensive experience in emergency services communication and leading law enforcement communication at a time of crisis. In 2017, Amanda led the law enforcement communication response to dealing with the Manchester Arena terrorist attack. She has more than two decades of experience in managing crises. She is the author of Crisis Communication Strategies published by Kogan Page in May 2020. It brings together advice for preparing for a crisis, dealing with it and moving effectively into the recovery phase. Amanda has worked as a journalist and is a Chartered PR Practitioner as well as a Fellow of both the Chartered Institute of Public Relations and the Public Relations and Communication Association. She is an international speaker on crisis communication.

Tim Conrad

Tim Conrad

Senior Associate (Kamloops, British Columbia)

Tim is a seasoned crisis communicator and public engagement professional who excels in difficult and high-pressure work. Having worked in marketing, communications, graphic layout, web, and social media throughout his 22-year career, he has focused on public engagement and crisis communications over the last decade. He is considered one of Canada’s leading crisis and disaster communications experts for remote, rural and small-urban populations. He has led communications and/or engagement in some of Canada’s largest emergencies, including in health care’s COVID-19, 2013’s southern Alberta floods and both record-setting British Columbia wildfire seasons in 2017 and 2018. Tim received the prestigious Shield of Public Service Award from the Canadian Public Relations Society for his exemplary efforts during and after the 2017 wildfires.

Megan Fox

Megan Fox

Associate (Calgary, Alberta)

Megan completed her Bachelors of Communications in Public Relations from Mount Royal University in April 2020. She has a variety of communications experience, working mostly with non-profit organizations. Most recently, through her student work term, Megan gained experience in assisting with exercise design, emergency response training through facilitating tabletop and functional exercises and emergency response planning. In addition to her degree, Megan holds ICS 100 and 200 from the Alberta Emergency Management Agency as well as certificates from FEMA, which include Fundamentals of Emergency Management and Introduction to Exercises. Megan is currently completing her Master's Degree in Disaster and Emergency Management

Login