our team

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Benjamin Morgan

Principal & Managing Director (Calgary, Alberta)

Benjamin is one of Canada’s leading crisis & risk communication practitioners. He has led mutliple teams through numerous disaster and crises, including Canada’s two costliest natural disasters and largest peace-time evacuation events (2013 Calgary floods & 2016 Fort McMurray wildfire). He is associate faculty at Royal Roads University where he teaches crisis and risk communications.

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Jeff Angel

Principal (Calgary, Alberta)

Jeff Angel has an extensive background in crisis communications, corporate communications, public relations, stakeholder engagement, marketing and brand positioning. He has held a number of executive positions in his career including Senior Vice President Communications, The Americas, for British Airways, where he was responsible for the North American crisis..
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Suzanne Birch

Senior Associate (Vancouver, British Columbia)

Suzanne is a driven and passionate communications professional with a strong history of community leadership, advocacy, and non-profit work. Suzanne studied psychology at UVIC and UBC, and graduated with her Master’s of Professional Communication from Royal Roads University in May 2022.As an Associate, at the Centre for Crisis Communications…
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Jeff Chatterton

Senior Director (Toronto, Ontario)

Jeff is an expert in high-stakes and crisis communications. He calms upset stakeholders, builds trust and helps his clients return to profitability. This means, he works with good companies that need help telling the truth, in order to end negative headlines and erase bad publicity. Jeff is a co-author of Leaders Under Fire, the CEO’s Surivival Guide to Navigating Corporate Crisis.


Shafiq Jamal

Senior Director (Vancouver, British Columbia)

With over 25 years’ experience in the corporate sector, Shafiq has garnered extensive experience in crisis, issues, and reputational risk management. He has worked with clients on crisis planning and preparedness, crisis and earned media training, crisis communications strategy and execution, reputation recovery, real-time hands-on and virtual situation room support..
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Diana Fung

Diana Fung

Senior Associate (Los Angeles, California)

Diana is a versatile communications professional with over twenty-five years of international public relations experience at major PR agencies and corporations where she managed global corporate communications programs, campaigns and product launches. Diana As Head of Communications for British Airways, North America, one of the world’s largest international airlines..
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Amanda Coleman

Senior Associate (Manchester, United Kingdom)

Amanda a senior associate with the Centre for Crisis & Risk Communications. She is also the director of the crisis communication consultancy, Amanda Coleman Communication Ltd. She is based in the United Kingdom and has extensive experience in emergency services communication and leading law enforcement communication..
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Tim Conrad APR

Tim Conrad

Senior Associate (Kamloops, British Columbia)

Tim is a seasoned crisis communicator and public engagement professional who excels in difficult and high-pressure work. Having worked in marketing, communications, graphic layout, web, and social media throughout his 22-year career, he has focused on public engagement and crisis communications over the last decade. He is considered one of Canada’s..
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Megan Fox

Associate (Calgary, Alberta)

Megan completed her Bachelors of Communications in Public Relations from Mount Royal University in April 2020. She has a variety of communications experience, working mostly with non-profit organizations. Most recently, through her student work term, Megan gained experience in assisting with exercise design, emergency response training through..
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